OUR SET OF MODULES

tucano includes a comprehensive set of modules providing CMS/CRM functionalities. Activate only the ones you need following your strategy. We guarantee modules’ optimization over time.


REQUEST DOCUMENTATION

file_management_screen

FILE MANAGEMENT

TIME SHIFT & START OVER

Manage network time-shift by device

Control the availability and the duration of the time-shift by channel

Automatic or manual exclusion managed per TV program

VOD

Ingest, configure & aggregate any kind of VoD content 
Define automated business rules to merge content in “public” VOD catalogues 
Manage dynamic categories (eg. most viewed,….)

REPLAY

Manage Live to file and file Replay

Fully automated Live to file process

Access Replay through backward EPG

Automate Replay VOD catalogues creation based on EPG data

LINEAR CONTENT

LIVE

Manage customer data

Create your Live TV service plan

Monetize your TV channels through TV collections

EPG

Ingest multiple sources of EPG data

Correct EPG timestamp

Enrich EPG data to increase quality
EPG editor to correct/update EPG data and rights

nPVR

Support past & future recordings

Configure the rights granted by content owners

Manage recording gaps & program unique ID
Manage User quota and monetization

user management screen

USER EXPERIENCE

CONTENT ANIMATION

Publish your content according to device rights and technologies limitations

Animate your end-user’s UI through user friendly editor

RECOMMENDATION

Profile or content-based recommendation across any device

Semantic recommendation

Live & VOD

UNIFIED SEARCH

Search engine aggregating the EPG, VOD, Catch-up & nPVR

Add business rules

Filter based on search functionality
Fully adapted for voice interactions

USER MANAGEMENT

CUSTOMER
MANAGEMENT

Manage customer data

Compliant with GDPR regulations

USER PROFILES

Manage multiple profiles by user account

Manage favourites, recommendation, reminders continue watching,
by profile

Secure your profile to comply with parental control rules

COMMUNICATION

Automated email, SMS communication with your customers

Push messages to customer devices

Create & manage your email/SMS templates

Manage communication campaigns

USER MANAGEMENT

SALES MANAGEMENT

SUBSCRIPTION & OFFER

Manage & mix any kind of content option

Support multiple business models (AVOD, SVOD, TVOD, Pay per View,…)

Resell option: nPVR quotas, number of simultaneous streams per end-user

PAYMENT & BILLING

Manage multiple payment gateways

Invoice your customer

Automation of recurrent invoices

Automation of procurement rules (suspension, radiation,….)

E-COMMERCE

Online subscription management

Complete self-care API

Integrated payment solution (in-app purchase or through payment gateways)

USER ENGAGEMENT

DEVICE
MANAGEMENT

Increase your ARPU by controlling the number of simultaneous watch,
device authorized, per option

Manage the STB logistic

Create dynamically new devices with custom parameters

ANALYTICS

Track & measure your end-user behaviour historical and real-time data

Strong data dashboards

Extract your data in any format to interact with external BI engines

MARKETING TOOLS

Manage & drive unlimited marketing campaigns
Use vouchers that can activate an option or a promotion through applied business rules
Create & manage cluster of customers


tucano is an integrated and modular pay-TV back-end software that allows network operators and media companies to launch fast differentiating content offers.


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