MODULES

OUR SET OF MODULES

tucano includes a comprehensive set of modules providing CMS/CRM functionalities. Activate only the ones you need following your strategy. We guarantee modules' optimization over time.

FILE MANAGEMENT

TIME SHIFT & START OVER

Manage network time-shift by device
Control the availability and the duration of the time-shift by channel
Automatic or manual exclusion managed per TV program

VOD

Ingest, configure & aggregate any kind of VoD content
Define automated business rules to merge content in “public” VOD catalogues
Manage dynamic categories (eg. most viewed,….)

REPLAY

Manage Live to file and file Replay
Fully automated Live to file process
Access Replay through backward EPG
Automate Replay VOD catalogues creation based on EPG data

LINEAR CONTENT

LIVE

Manage customer data
Create your Live TV service plan
Monetize your TV channels through TV collections

EPG

Ingest multiple sources of EPG data
Correct EPG timestamp
Enrich EPG data to increase quality
EPG editor to correct/update EPG data and rights

nPVR

Support past & future recordings
Configure the rights granted by content owners
Manage recording gaps & program unique ID
Manage User quota and monetization

USER EXPERIENCE

CONTENT ANIMATION

Publish your content according to device rights and technologies limitations
Animate your end-user’s UI through user friendly editor

RECOMMENDATION

Profile or content-based recommendation across any device
Semantic recommendation
Live & VOD

UNIFIED SEARCH

Search engine aggregating the EPG, VOD, Catch-up & nPVR
Add business rules
Filter based on search functionality
Fully adapted for voice interactions

USER MANAGEMENT

CUSTOMER MANAGEMENT

Manage customer data
Compliant with GDPR regulations

USER PROFILES

Manage multiple profiles by user account
Manage favourites, recommendation, reminders continue watching,
by profile
Secure your profile to comply with parental control rules

COMMUNICATION

Automated email, SMS communication with your customers
Push messages to customer devices
Create & manage your email/SMS templates
Manage communication campaigns

SALES MANAGEMENT

SUBSCRIPTION & OFFER

Manage & mix any kind of content option
Support multiple business models (AVOD, SVOD, TVOD, Pay per View,…)
Resell option: nPVR quotas, number of simultaneous streams per end-user

PAYMENT & BILLING

Manage multiple payment gateways
Invoice your customer
Automation of recurrent invoices
Automation of procurement rules (suspension, radiation,….)

E-COMMERCE

Online subscription management
Complete self-care API
Integrated payment solution (in-app purchase or through payment gateways)

USER ENGAGEMENT

DEVICE MANAGEMENT

Increase your ARPU by controlling the number of simultaneous watch,
device authorized, per option
Manage the STB logistic
Create dynamically new devices with custom parameters

ANALYTICS

Track & measure your end-user behaviour historical and real-time data
Strong data dashboards
Extract your data in any format to interact with external BI engines

MARKETING TOOLS

Manage & drive unlimited marketing campaigns
Use vouchers that can activate an option or a promotion through applied business rules
Create & manage cluster of customers

tucano is an integrated and modular pay-TV back-end software that allows network operators and media companies to launch fast differentiating content offers.